Who is Altitude Autowerks
Altitude Autowerks is an online parts supplier based out of Colorado. We opened under the simple idea that we sell and promote what we use or would use. Altitude Autowerks is a partnership of three owners brought together by our love of the Ford Focus. While our enthusiasm lies with the Focus, our true passion is cars in all aspects from the customization to the performance and mostly the use.
We are club Presidents, club Vice Presidents, page admins, page creators, and of course car lovers. We attend shows, club meets, cruises, and just about everthing else automotive related. We are active in car clubs with rides that range from Smart Cars all the way to GT-R's with a little bit of everything in between (including SUV's, Trucks and Motorcycles).
We are also everyday guys with families and friends; David is commercial building inspector, JP manages a Chinese restaurant, Ryan serves in our United States Army.
Returns: Altitude Autowerks accepts returns and exchanges within 30 days of delivery. Please contact Altitude Autowerks via phone or email (Orders@altitudeautowerks.com) about all returns and exchanges before returning items. Items that are brand new in the original box, the restocking fee is 10%. If the item has been opened or taken out of the package and unused, the restocking fee will be 20%. Shipping for returns and exchanges will be responsibility of the customer. Items that were wrongly shipped will be covered by Altitude Autowerks. A refund will not be issued until the return arrives to us and is inspected for condition. Once recieved the approval could take up to 48 hours. Once approved the refund will be issued to the orginal form of payment and generally takes 3-5 business days (maybe longer depending on your finacial instituion).
Warranty: Each manufacturer offers their own warranty and Altitude Autowerks does not warranty product. We will assist with the warranty process on any product purchased through Altitude Autowerks. Please contact us about any warranty questions or concerns so we may help make the inconvience as pain free as possible.